Building Bridges

A Bird’s Eye View from the Belfry

We recently took an amazing vacation, which included a couple of days in Bruges. Bruges is a UNESCO world heritage site because of its original medieval architecture throughout the city. During our first day in the center of Bruges, we were a bit overwhelmed. There was so much activity — horses with their carriages and [...]

Growing Your Knowledge Garden

Back in the spring, you buried your seeds in the soil. With the spring rain falling and the sunshine warming the earth, small seedlings began to poke their heads out of the ground. You intend to care for these small plants so they will flourish. But what would happen if you planted the seeds and [...]

Plant and Cultivate Your Garden (and Your Learning Solutions!) this Spring

I'm willing to bet at least some of my readers love gardening, especially this time of year when the emergence of warm sunshine, sweet-smelling blossoms, and busy bees fill hopes for our gardens! Or, if you don’t garden, perhaps you have someone to help you with the yardwork and maintenance. But what happens when you [...]

The Client/Vendor Relationship: Getting the Best Out of It!

4. What do you want out of the relationship? In our previous posts we shared client and vendor insights about scoping out a project, defining success, and choosing a vendor. Today, we examine what we each want out of the relationship – being aligned on this is an important factor in a fruitful project and [...]

The Client/Vendor Relationship: Selecting the Right Vendor for Your Project

3. How do you identify and select the best vendor for your project? In our last two posts we shared client and vendor insights about scoping out a project. In this month’s installment, we offer suggestions for selecting the best vendor for a project. Veronica Clements, Client perspective I begin my search for a vendor [...]

The Client/Vendor Relationship: Defining Success

2. Define success: How do you define what success will look like?  In our last post we discussed problem definition. As part of that we delve into defining success. Veronica Clements, Client perspective As the client, an important part of preparing a request for proposal or discussing my needs with a prospective vendor is to [...]

The Client/Vendor Relationship: Getting Off to a Great Start!

What happens when you are asked to take on more work than you can handle– either due to capacity or capability? Let’s say your manager just laid a huge project on you – to develop a new training curriculum for a group that has been having some challenges. Because you don’t have the resources you’ll [...]

2019, Here We Come!

After a wonderful few days spent with family and friends, I feel reenergized and ready to meet 2019 head on! How about you? For many of us, the new year brings challenges, like reprioritizing our time so we’re focused on the right things or learning the next great tool or process or figuring out how [...]

The Manager’s Role in the Training Story

Imagine that you work as a manager, heading up a department of six people, and tomorrow Alex, one of your reports, plans to attend training all day. He let you know that he’d be attending this class on project management, and that he needs someone to cover for him while he’s away. Knee-deep in work [...]

Go From Zero to 60! Accelerate the Productivity of Your Novice Instructional Designer

Have you been in a situation where you’ve engaged a Subject Matter Expert (SME) from your organization to develop a training program? It can make a lot of sense to do that – she will have the content knowledge and experience to pass along to others, and she will be thrilled to share it—it’s her [...]