Building Bridges

Three Ways to Mess Up a Client Relationship

Bea Smart, an instructional designer, started working recently with Joe King, a compliance director, about potential training needs. She’s excited about the opportunity to partner with the Compliance Department and wants to impress her new internal client. Bea starts off with a training needs analysis by completing several employee interviews, an activity that had never [...]

Drink Up the Learning, Bar by Bar

Looking for a fun night out? You could head off to your favorite neighborhood dive – or, er, brew pub – and grab a burger and a couple of beers. You’d see the same regulars and the familiar, weathered interior of the pub. And you’d enjoy the comforting routine...though in the back of your mind, [...]

SME Syndrome: Symptoms and Prevention Tips

Are you – or is someone you work closely with – a SME (subject matter expert)? Instructional designers often require a SME’s knowledge and input to develop training. And it can be a challenge to obtain the key content (and only the key content). First, let’s introduce a typical SME, Simone. Simone is the director [...]

The Blue Lagoon: Using Multiple Senses to Improve Learning

In our last blog post we saw how immersive, sensory events can help us remember experiences, using the example of my trip to the Blue Lagoon spa.  We don’t need to visit a spa to help learners remember, though...we can create immersive experiences to enhance our instructional design. Here are two examples of physically immersive [...]

Soaking in an Icelandic Spa: How Senses and Memory Intersect

This summer, my husband and I traveled to Iceland. Among other wonders of nature, we visited the Blue Lagoon, a spa formed 40 years ago during the creation of a geothermal power plant. Today, people come from all over to bathe in the warm, soothing water. There are a surprising number of things to do [...]

Performing a Symphony — of Learning & Development

I happen to be a big music lover, and enjoy both listening and performing as a flutist in the Sharon Concert Band. At last week’s band rehearsal our conductor, Steve, was doing his usual great job of keeping us on tempo, signaling when each section needs to come in, and gesturing to show we should [...]

Polishing Your Gems – And Showing the Value of Your Training Efforts

Have you ever gone on a treasure hunt, or maybe seen one in the movies? The seeker searches for a treasure chest—usually attending to challenges along the way. Imagine large rolling rocks and a few poison darts, all difficult to control! Eventually the seeker locates the elusive treasure chest, but not all its contents are [...]

Helping Learners to Digest – even Savor – Your eLearning

When you eat at a restaurant, the food arrives in a specific order.  First, there’s the bread (for those who still eat carbs!).  Next, you may get a first course, a salad or soup. Then the waiter brings the main course, the heart of the meal. This takes longer to eat than the bread or [...]

Short Can be More Than Just Sweet!

What do stained glass windows, intricate marble carvings, and richly symbolic murals have in common? Give up? They are all easily seen from just one spot in the Library of Congress. Why do I mention this? I recently visited Washington, DC and toured the Library of Congress. If you haven’t been to the Library, I [...]

How Many “Two by Fours” Does Your Curriculum Use?

By Kathy Harvey-Ellis For my day job, I work in marketing, for EnVision and another company. After this winter, however, I also feel like I work in home improvement – of our own home. I am my own general contractor. From the repair of a supporting beam in our garage, to minor water damage in [...]