Building Bridges

Go From Zero to 60! Accelerate the Productivity of Your Novice Instructional Designer

Have you been in a situation where you’ve engaged a Subject Matter Expert (SME) from your organization to develop a training program? It can make a lot of sense to do that – she will have the content knowledge and experience to pass along to others, and she will be thrilled to share it—it’s her [...]

Is Your Course Just “Healthy Enough?”

Last week, I went to the doctor for my routine exam – something I do every year. While I don’t find the experience unpleasant, it can be kind of a pain. I need to take time from my busy schedule to attend the appointment and any follow-up care that results. Sometimes I wonder, why do [...]

A Trust Relationship: It Doesn’t Have to Be “Exhaust”ing

I have a 10-year-old car. It’s a great car – a silver Honda CRV with over 125,000 miles that’s whisked our family on many vacations, transported the kids to and from school, and conveyed me to many a work meeting. I take good care of my car, having it serviced (at the dealer!) whenever it [...]

From Ambiguity to Clarity in Three Easy Steps

As instructional designers, we often confront ambiguity when we take on a new project, especially when working with a stakeholder who has already created, the process, tool, or content. It can be overwhelming to achieve clarity – to get our arms around the purpose of the proposed change, impact on performers and the organization, which [...]

Three Ways to Mess Up a Client Relationship

Bea Smart, an instructional designer, started working recently with Joe King, a compliance director, about potential training needs. She’s excited about the opportunity to partner with the Compliance Department and wants to impress her new internal client. Bea starts off with a training needs analysis by completing several employee interviews, an activity that had never [...]

SME Syndrome: Symptoms and Prevention Tips

Are you – or is someone you work closely with – a SME (subject matter expert)? Instructional designers often require a SME’s knowledge and input to develop training. And it can be a challenge to obtain the key content (and only the key content). First, let’s introduce a typical SME, Simone. Simone is the director [...]

Looking for Gold: Vaulting through Evaluation Challenges

We’re all enjoying the Rio Olympics right now, and witnessing incredible athletic feats. Some sports achievements are very easy to measure. Take track and field, for example. In a race, the runner who crosses the finish line first wins. In soccer or water polo, the team that scores the most points wins the game. In [...]

Performing a Symphony — of Learning & Development

I happen to be a big music lover, and enjoy both listening and performing as a flutist in the Sharon Concert Band. At last week’s band rehearsal our conductor, Steve, was doing his usual great job of keeping us on tempo, signaling when each section needs to come in, and gesturing to show we should [...]

Polishing Your Gems – And Showing the Value of Your Training Efforts

Have you ever gone on a treasure hunt, or maybe seen one in the movies? The seeker searches for a treasure chest—usually attending to challenges along the way. Imagine large rolling rocks and a few poison darts, all difficult to control! Eventually the seeker locates the elusive treasure chest, but not all its contents are [...]

Team Learning Opens Minds — and Office Doors

Too often, we go through our workdays head down, nose to the grindstone, and office door shut (or cubicle door metaphorically so). A coworker may need help with something, but we get lost in a deadline, meeting prep, client appointment and are oblivious. Perhaps once in a while, we stop to touch base with our [...]