Building Bridges

Three Ways to Mess Up a Client Relationship

Bea Smart, an instructional designer, started working recently with Joe King, a compliance director, about potential training needs. She’s excited about the opportunity to partner with the Compliance Department and wants to impress her new internal client. Bea starts off with a training needs analysis by completing several employee interviews, an activity that had never [...]

SME Syndrome: Symptoms and Prevention Tips

Are you – or is someone you work closely with – a SME (subject matter expert)? Instructional designers often require a SME’s knowledge and input to develop training. And it can be a challenge to obtain the key content (and only the key content). First, let’s introduce a typical SME, Simone. Simone is the director [...]

Looking for Gold: Vaulting through Evaluation Challenges

We’re all enjoying the Rio Olympics right now, and witnessing incredible athletic feats. Some sports achievements are very easy to measure. Take track and field, for example. In a race, the runner who crosses the finish line first wins. In soccer or water polo, the team that scores the most points wins the game. In [...]

Performing a Symphony — of Learning & Development

I happen to be a big music lover, and enjoy both listening and performing as a flutist in the Sharon Concert Band. At last week’s band rehearsal our conductor, Steve, was doing his usual great job of keeping us on tempo, signaling when each section needs to come in, and gesturing to show we should [...]

Polishing Your Gems – And Showing the Value of Your Training Efforts

Have you ever gone on a treasure hunt, or maybe seen one in the movies? The seeker searches for a treasure chest—usually attending to challenges along the way. Imagine large rolling rocks and a few poison darts, all difficult to control! Eventually the seeker locates the elusive treasure chest, but not all its contents are [...]

Team Learning Opens Minds — and Office Doors

Too often, we go through our workdays head down, nose to the grindstone, and office door shut (or cubicle door metaphorically so). A coworker may need help with something, but we get lost in a deadline, meeting prep, client appointment and are oblivious. Perhaps once in a while, we stop to touch base with our [...]

Ride the Wave of Change – and Navigate Successfully

Change is hard and causes unease, anxiety, and at times, frustration. Every parent who has dropped a child off at kindergarten (or college) knows this! While change can be overwhelming or even scary, it is often necessary. Professional change brings its own set of challenges. How can you best navigate change at work? EnVision needed [...]

Re-envisioning the Meeting, Part 2 – Meet, Close, and Follow-up

In part 1 of Re-envisioning the Meeting, we looked at how to prepare for and open a meeting. Now let’s look at facilitation, meeting conclusion, and post-meeting activities. Facilitate Actively The facilitator must consciously strive to keep participants on task to achieve the meeting’s goals. If you’re talking about an upcoming training launch, for example, [...]

Re-envisioning the Meeting, Part 1

“Wow...what a GREAT, productive meeting!” When was the last time you heard someone say that? Hopefully the other day .... or has it been a while? Meetings have, sometimes fairly, earned the reputation of being timewasters at best, scheduled snooze-fests at worst. Too often, employees suffer through meetings until they are released from captivity, free [...]

How Many “Two by Fours” Does Your Curriculum Use?

By Kathy Harvey-Ellis For my day job, I work in marketing, for EnVision and another company. After this winter, however, I also feel like I work in home improvement – of our own home. I am my own general contractor. From the repair of a supporting beam in our garage, to minor water damage in [...]