Category: Managing Training
The Client/Vendor Relationship: Defining Success
2. Define success: How do you define what success will look like? In our last post we discussed problem definition. As part of that we delve into defining success. Veronica Clements, Client perspective As the client, an important part of preparing a request for proposal or discussing my needs with a prospective vendor is to [...]The Client/Vendor Relationship: Getting Off to a Great Start!
What happens when you are asked to take on more work than you can handle– either due to capacity or capability? Let’s say your manager just laid a huge project on you – to develop a new training curriculum for a group that has been having some challenges. Because you don’t have the resources you’ll [...]2019, Here We Come!
After a wonderful few days spent with family and friends, I feel reenergized and ready to meet 2019 head on! How about you? For many of us, the new year brings challenges, like reprioritizing our time so we’re focused on the right things or learning the next great tool or process or figuring out how [...]The Manager’s Role in the Training Story
Imagine that you work as a manager, heading up a department of six people, and tomorrow Alex, one of your reports, plans to attend training all day. He let you know that he’d be attending this class on project management, and that he needs someone to cover for him while he’s away. Knee-deep in work [...]Go From Zero to 60! Accelerate the Productivity of Your Novice Instructional Designer
Have you been in a situation where you’ve engaged a Subject Matter Expert (SME) from your organization to develop a training program? It can make a lot of sense to do that – she will have the content knowledge and experience to pass along to others, and she will be thrilled to share it—it’s her [...]Is Your Course Just “Healthy Enough?”
Last week, I went to the doctor for my routine exam – something I do every year. While I don’t find the experience unpleasant, it can be kind of a pain. I need to take time from my busy schedule to attend the appointment and any follow-up care that results. Sometimes I wonder, why do [...]A Trust Relationship: It Doesn’t Have to Be “Exhaust”ing
I have a 10-year-old car. It’s a great car – a silver Honda CRV with over 125,000 miles that’s whisked our family on many vacations, transported the kids to and from school, and conveyed me to many a work meeting. I take good care of my car, having it serviced (at the dealer!) whenever it [...]From Ambiguity to Clarity in Three Easy Steps
As instructional designers, we often confront ambiguity when we take on a new project, especially when working with a stakeholder who has already created, the process, tool, or content. It can be overwhelming to achieve clarity – to get our arms around the purpose of the proposed change, impact on performers and the organization, which [...]Three Ways to Mess Up a Client Relationship
Bea Smart, an instructional designer, started working recently with Joe King, a compliance director, about potential training needs. She’s excited about the opportunity to partner with the Compliance Department and wants to impress her new internal client. Bea starts off with a training needs analysis by completing several employee interviews, an activity that had never [...]SME Syndrome: Symptoms and Prevention Tips
Are you – or is someone you work closely with – a SME (subject matter expert)? Instructional designers often require a SME’s knowledge and input to develop training. And it can be a challenge to obtain the key content (and only the key content). First, let’s introduce a typical SME, Simone. Simone is the director [...]Looking for Gold: Vaulting through Evaluation Challenges
We’re all enjoying the Rio Olympics right now, and witnessing incredible athletic feats. Some sports achievements are very easy to measure. Take track and field, for example. In a race, the runner who crosses the finish line first wins. In soccer or water polo, the team that scores the most points wins the game. In [...]Performing a Symphony — of Learning & Development
I happen to be a big music lover, and enjoy both listening and performing as a flutist in the Sharon Concert Band. At last week’s band rehearsal our conductor, Steve, was doing his usual great job of keeping us on tempo, signaling when each section needs to come in, and gesturing to show we should [...]Polishing Your Gems – And Showing the Value of Your Training Efforts
Have you ever gone on a treasure hunt, or maybe seen one in the movies? The seeker searches for a treasure chest—usually attending to challenges along the way. Imagine large rolling rocks and a few poison darts, all difficult to control! Eventually the seeker locates the elusive treasure chest, but not all its contents are [...]Team Learning Opens Minds — and Office Doors
Too often, we go through our workdays head down, nose to the grindstone, and office door shut (or cubicle door metaphorically so). A coworker may need help with something, but we get lost in a deadline, meeting prep, client appointment and are oblivious. Perhaps once in a while, we stop to touch base with our [...]Ride the Wave of Change – and Navigate Successfully
Change is hard and causes unease, anxiety, and at times, frustration. Every parent who has dropped a child off at kindergarten (or college) knows this! While change can be overwhelming or even scary, it is often necessary. Professional change brings its own set of challenges. How can you best navigate change at work? EnVision needed [...]Re-envisioning the Meeting, Part 2 – Meet, Close, and Follow-up
In part 1 of Re-envisioning the Meeting, we looked at how to prepare for and open a meeting. Now let’s look at facilitation, meeting conclusion, and post-meeting activities. Facilitate Actively The facilitator must consciously strive to keep participants on task to achieve the meeting’s goals. If you’re talking about an upcoming training launch, for example, [...]Re-envisioning the Meeting, Part 1
“Wow...what a GREAT, productive meeting!” When was the last time you heard someone say that? Hopefully the other day .... or has it been a while? Meetings have, sometimes fairly, earned the reputation of being timewasters at best, scheduled snooze-fests at worst. Too often, employees suffer through meetings until they are released from captivity, free [...]How Many “Two by Fours” Does Your Curriculum Use?
By Kathy Harvey-Ellis For my day job, I work in marketing, for EnVision and another company. After this winter, however, I also feel like I work in home improvement – of our own home. I am my own general contractor. From the repair of a supporting beam in our garage, to minor water damage in [...]The Pick of the Crop
Have you ever gone berry picking? Usually, you fill a container and pay by its size. Those juicy berries look so appealing you want to fit as many as possible into the container, right? Would you squish them in to get more? Or would you select the ripest berries to ensure excellent quality and highest [...]Blended Learning: Look Before You Leap
Blended learning tools provide an instructional designer with many options, but more choices can also be confusing. How do you determine if the blended solution meets your learning objectives? How do you know which modalities to pick? And finally, how do you know that your mix will work within the culture of your organization? To […]