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Managing Operational Excellence with a Lean Approach to Instructional Design
To engage their operations managers in demonstrating a culture of quality and safety, Textron’s strategy included developing an operational excellence curriculum for shop-floor managers. Through the four-day curriculum, the managers were to learn how to set expectations for their teams on topics such as applying lean concepts, reducing errors, employing rapid problem-solving techniques, and reducing workplace incidents. The aim was to reduce waste and create a more forward-thinking approach to a safe and quality environment.
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EnVision Helps a City Agency Ready Bystanders for the Unthinkable: an Opioid Overdose
Unintentional overdose is the leading cause of preventable injury death in Massachusetts. Fatal and non-fatal overdoses are occurring in a variety of public settings, from restrooms to alleys to dressing rooms. While traditional first responders - fire fighters, police, and emergency medical services - are highly trained and equipped to deal with an overdose, bystanders may or may not be. But often these bystanders could respond at the scene first, and in the face of an overdose, every second counts.
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Breathing Life into Online Compliance Training
Government regulations require pharmaceutical and other life sciences companies to ensure organization-wide compliance with federal and related corporate standards.
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Budget-Friendly Approach to Effective Instructional Design: EnVision’s Course Audit Streamlines Design Efforts
Having developed and delivered training for their clients on a number of technical topics, our client—a consulting firm specializing in technical content expertise—recognized the need to streamline the training and to make it more engaging and effective.
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Coaching for Results: EnVision Creates Award-Winning Online Course
Management Sciences for Health (MSH) is a nonprofit international health organization comprised of more than 2,000 people from 73 nations. MSH wanted to develop an online course that would leverage content on coaching skills from their popular eManager publication.
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Crediting a Bank’s Service Center: Robust Evaluation Plan Ensures Employee Proficiency
Our banking client consolidated its regional call centers into one centralized location while hiring new representatives. They needed a new-hire curriculum, leveraging legacy training materials when possible, that ensured new hires would provide excellent service to their private banking customers.
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First Responders Play Games and Learn: How the DelValle Institute Gets it Done with Simulations
The Boston Public Health Commission (BPHC) needs to ensure that professionals responding to a mass casualty incident (MCI) possess first-rate skills to assess the injured and help treat them.
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Fortune “Best Company” Reinvents Talent Management with the Help of EnVision
Our client implemented a new talent management process and, at the same time, rolled out their new talent management software system. They needed to communicate the new process to all employees and provide skill building for the new system to all managers and employees.
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Fostering Inclusion: Senior Leadership Intact Team Modules
Our global life sciences client, Covidien, realized a business need for diversity and inclusion. The company’s HR leaders realized that they need to change the organization to reflect more diversity, and encourage a “speak up” culture, where people would feel safe to express themselves.
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From Novice to Proficient Instructional Designer: A Mentoring Success Story
Takeda Pharmaceuticals hired Jenna* as an instructional designer in its Environmental Health & Safety Group. In this role, Jenna needed to create and update elearning courses as well as manage several projects simultaneously—skills she had just begun to develop.
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On Time, On Budget: Managing a Solution with Outsourced Project Management
Our medical device client was required by regulatory authorities to update procedures and provide training for compliance with inventory movement directives. Our client needed to train thousands of field sales representatives globally within tight FDA-mandated deadlines.
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Strengthening Business Capability: A Comprehensive Finance Curriculum
Our global consumer products client planned to transform the finance associate role from “number cruncher” to a strong business partner who collaborates to meet business objectives and financial goals, manages financial planning, and drives business decisions and their financial outcomes.
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Subject Matter Expert as Trainer: Developing Content Experts to Design Training
Our client was in the midst of implementing a number of business process changes, such as new software applications, updated policies and procedures, and a new approach to client communication. Seeking to contain costs, they decided to leverage their subject matter experts to develop and deliver training.
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Training Field Technicians: EnVision’s Curriculum Roadmap Guides the Way
A wireless network provider, sought to reduce its incident resolution times and number of noncompliant sites. Its hundreds of field operations and tower technicians often required assistance from colleagues and managers to troubleshoot calls, increasing incident response times.
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Writing Effective Learning Assessments: A Practical Workshop
A life sciences company, was struggling with their learning assessments. Required for compliance, tests were an “afterthought”. Sometimes prepared by subject matter experts (SMEs), sometimes by trainers with marginal knowledge of the content, tests were taken by hundreds of employees for dozens of online courses.
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